Shipping policy
This Shipping Policy applies to all OfficeSimpli orders. Shipping methods vary by product category; the complete procedure is published at the Shipping & Lead Times page.
Free shipping to the continental United States on all orders. No minimum.
Parcel-shipped products (washer dryer countertops, etc.): 1-3 business days handling, 3-7 business days transit via UPS or FedEx.
Freight-shipped furniture:
- Ready-to-Ship items: 2-3 business days handling, 3-10 business days transit.
- Made-to-Order pieces: 2-3 weeks build, then 3-10 business days transit.
- All freight deliveries go via curbside or commercial loading dock if available (XPO, RXO, Estes, Saia, R+L). Liftgate service included free for residential. Signature required at delivery.
- White Glove Delivery (inside to your room of choice) is available for $199 per order: choose it as your shipping method at checkout. Assembly is not included.
- Damage inspection at delivery: write damage on the BOL before signing, photograph, and report within 48 hours. OfficeSimpli files the freight claim. Without BOL notation, the carrier denies the claim.
Alaska, Hawaii and Puerto Rico are not included in standard shipping: use our Contact page for a separate quote. We don’t ship outside the United States.
Address changes typically possible within 24-48 hours of order. Cancellations after Made-to-Order production start are not possible.
Contact: contact form on the OfficeSimpli storefront.